← Back to home

Withdrawal from the contract

If you are a consumer in the European Union, you have the right to withdraw from a contract concluded at a distance within 14 days of its conclusion, without giving a reason. You can withdraw by filling in the form below or by any clear statement sent to support@aibetter.tech.

Important — when the right of withdrawal ends

AI Better is a digital service made available immediately after payment. When ordering you expressly request that we start providing the service before the 14-day period ends and you acknowledge that you lose the right of withdrawal at that moment (Art. 16(m) of Directive 2011/83/EU; § 19(1)(l) of Slovak Act No. 108/2024 Coll.). If you haven't used your VIP channel access yet, get in touch — we'll sort it out individually.

Cancelling the subscription is not the same as withdrawal. You can cancel the subscription at any time by e-mail; no further payment is taken and your access ends at the end of the paid period.

Withdrawal form

To: 23 Group s. r. o., Záhradnícka 4872/153, 821 08 Bratislava – Ružinov, Slovakia, Company ID 57781206, support@aibetter.tech

Submitting opens your e-mail app with a pre-filled notice to support@aibetter.tech. We will confirm receipt by e-mail without delay.

If you are entitled to withdraw, we refund your payment within 14 days of receiving your notice, using the same payment method you used.